Terms of service

 

 

Last updated: 01 June, 2026

Welcome to Artzy Designs.

These Terms of Service govern your use of our website and your purchase of products from Artzy Designs. By accessing our website or placing an order, you agree to follow these Terms.

1. About Artzy Designs

Artzy Designs creates customized, handcrafted, and personalized products, including baby milestone frames, keepsakes, gifting products, decor items, and other personalized designs.

Each product is made based on the customer’s selected design, personalization details, and order requirements.

2. Use of Website

By using this website, you agree that:

  • You are providing accurate and complete information
  • You will not misuse the website for fraudulent or unlawful activity
  • You will not copy, reproduce, or misuse our product designs, images, content, branding, or website material
  • You will not interfere with the website’s security, functionality, or performance

We reserve the right to refuse service, cancel orders, or restrict access if we find misuse, fraud, or suspicious activity.

3. Product Information

We try our best to display product details, images, sizes, colors, and descriptions as accurately as possible.

However, due to screen settings, lighting, handmade finishing, material behavior, and product customization, the final product may have slight variations from the images shown on the website.

Such minor variations will not be considered defects.

4. Personalized Order Responsibility

For customized orders, the customer is responsible for providing correct details, including but not limited to:

  • Name
  • Date
  • Spelling
  • Photos
  • Theme preference
  • Color preference
  • Size selection
  • Delivery details
  • Any other personalization information

Once the order is confirmed, Artzy Designs may not be able to make changes if production has already started.

5. Order Confirmation

An order is considered confirmed once payment has been successfully completed and the required personalization details have been submitted.

We may contact the customer through phone, WhatsApp, email, or any other available method if additional information is required to complete the order.

If the customer does not respond on time, production or dispatch may be delayed.

6. Pricing and Payment

All prices listed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, update product prices, offer discounts, or discontinue products at any time.

Orders will be processed only after successful payment confirmation.

7. Production and Delivery Timeline

Since our products are customized and handcrafted, production and delivery timelines may vary depending on product type, customization complexity, order volume, and delivery location.

Any timeline shown on the website or communicated by our team is an estimated timeline, not a guaranteed delivery date.

Artzy Designs is not responsible for delays caused by courier partners, incorrect address, customer unavailability, weather conditions, strikes, natural events, or other circumstances beyond our control.

8. Shipping

Customers must provide a complete and accurate shipping address.

Artzy Designs will not be responsible for failed delivery, delayed delivery, or additional charges due to incorrect address, incomplete contact details, or customer unavailability.

If the parcel is returned to us due to incorrect address or failed delivery attempts, the customer may need to pay additional shipping charges for re-dispatch.

9. Return, Refund, and Cancellation

Our Return and Refund Policy applies to all purchases made through Artzy Designs.

Since our products are customized and made-to-order, returns, refunds, or exchanges are generally not accepted unless the product is damaged, incorrect, defective, or has a verified production error from our side.

Please refer to our Return and Refund Policy for detailed information.

10. Intellectual Property

All product designs, images, text, graphics, videos, logos, brand elements, website content, and creative assets displayed on this website are the property of Artzy Designs unless otherwise stated.

Customers are not allowed to copy, reproduce, modify, distribute, sell, or use our designs or content for commercial purposes without written permission.

11. Customer Photos and Content

If customers share photos, names, or other personal details for customization, they confirm that they have the right to share such content with us.

Artzy Designs will use the provided content only for order creation, communication, and fulfillment.

We may request permission before using customer product photos, reviews, or order images for marketing or social media purposes.

12. Limitation of Liability

Artzy Designs will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability for any order shall not exceed the amount paid by the customer for that particular order.

13. Third-Party Services

Our website may use third-party services such as payment gateways, shipping partners, analytics tools, or communication platforms.

Artzy Designs is not responsible for issues, delays, errors, or service interruptions caused by third-party providers.

14. Changes to Terms

We may update, modify, or replace these Terms of Service at any time without prior notice.

The updated version will be posted on this page with the latest updated date. Continued use of the website after changes means you accept the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in [Add City, State], India.

16. Contact Us

For any questions about these Terms of Service, please contact us:

Artzy Designs
Email: arpitatrada1@gmail.com
Phone/WhatsApp: +91 97144 52891
Website: https://artzydesigns.com/