Legal notice
Legal Notice
Last updated: 4 August 2026
This website, www.artzydesigns.com, is owned and operated under the trade name Artzy Designs, a sole proprietorship established in India.
By accessing this website, submitting information, placing an order or using any service offered through the website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable policies displayed on the website.
1. Business Information
Trade name: Artzy Designs
Legal constitution: Sole Proprietorship
Proprietor: Arpita Jigar Rabadiya
Principal business address: B-83, Mahavirnagar Society, Minaxi Wadi, near Gajera Circle, Katargam, Surat GJ, India - 395004
GSTIN: 24GDKPM2803N1Z9
Customer care email: arpitatrada1@gmail.com
Customer care number: arpitatrada1@gmail.com
Website: www.artzydesigns.com
Artzy Designs creates and sells handmade, personalized and decorative products, including customized shadow boxes, baby keepsakes, milestone frames, crochet-based décor, gifting products and related handcrafted items.
2. Website Operator
References to “Artzy Designs”, “Artzy”, “we”, “us” or “our” in this Legal Notice refer to the sole proprietorship operated by the proprietor identified above.
References to “customer”, “you” or “user” refer to any person who accesses the website, communicates with Artzy Designs or purchases a product.
3. Website Information
We endeavour to keep product information, availability, dimensions, colours, pricing, processing times and other website content accurate and updated.
However, occasional typographical, technical, photographic, pricing or descriptive errors may occur.
Artzy Designs reserves the right, subject to applicable law, to:
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Correct errors or omissions;
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Update product information;
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Modify website content;
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Change prices or availability;
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Cancel an affected order where a material error prevents fulfilment.
Where an order is cancelled by Artzy Designs because it cannot be fulfilled, the customer will be informed and any eligible amount paid will be processed through the original payment method.
4. Handmade Product Disclaimer
Artzy Designs products are handmade and may not be completely identical to website photographs, samples, mockups or previously produced items.
Minor differences may occur in:
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Colour tone;
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Fabric or crochet texture;
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Decorative placement;
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Material grain;
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Printed appearance;
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Handmade finishing;
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Dimensions;
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Lighting and shadows;
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Availability of small decorative components.
These minor variations are characteristics of handmade production and do not ordinarily constitute defects.
Product colours may appear different across screens because of monitor settings, mobile displays, photography conditions and ambient lighting.
5. Product Dimensions
Dimensions displayed on the website are approximate unless expressly stated otherwise.
Because products may be handmade, assembled manually or measured across decorative outer edges, minor measurement variations may occur.
Customers should review the stated dimensions carefully before ordering and confirm that the selected product is suitable for the intended location or purpose.
6. Personalization Information
Customers are responsible for checking all personalization details before submitting an order, including:
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Names;
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Spellings;
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Dates;
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Birth details;
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Measurements;
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Selected colours;
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Photographs;
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Addresses;
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Written messages;
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Design instructions.
Artzy Designs will generally produce the item using the information submitted or approved by the customer.
We are not responsible for errors that appear in the completed product because the customer supplied, typed or approved incorrect information.
Where a digital preview or design approval is provided, the customer must carefully review the entire design before approving it. Approval authorizes Artzy Designs to proceed with production.
7. Customer-Supplied Photographs and Content
By uploading or sending a photograph, name, logo, message, artwork or other content for personalization, the customer confirms that:
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They have the right or permission to use the content;
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The content does not unlawfully infringe another person’s rights;
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The content is not illegal, abusive, defamatory, obscene or harmful; and
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Artzy Designs may reproduce the content only as reasonably necessary to fulfil the order.
Customer-supplied photographs and personal information will not be used for advertising or public display without separate permission, except where permitted or required by law.
Artzy Designs may decline content that appears unlawful, infringing, offensive or unsuitable for production.
8. Intellectual Property Rights
Unless otherwise stated, all content available on this website is owned by, licensed to or lawfully used by Artzy Designs, including:
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Product designs;
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Product photographs;
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Website graphics;
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Illustrations;
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Videos;
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Logos;
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Brand names;
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Written descriptions;
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Layouts;
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Decorative compositions;
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Marketing materials;
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Digital mockups.
Website access does not transfer any intellectual property rights to the user.
No content may be copied, reproduced, downloaded, republished, resold, modified, distributed, commercially exploited or used to create competing products without prior written permission from Artzy Designs or the applicable rights holder.
Purchasing a physical product does not transfer ownership of its underlying design, photography or intellectual property.
9. Third-Party Intellectual Property
Certain personalized products may include names, photographs, logos or content supplied by customers.
Any third-party trademarks, logos or copyrighted materials remain the property of their respective owners.
Artzy Designs does not claim ownership of third-party content merely because it appears in a customer-requested personalized item.
Customers are responsible for obtaining any required permissions for commercial logos, protected characters, professional photography or copyrighted artwork submitted for production.
10. Pricing, Taxes and Payments
Prices are displayed in the currency selected or supported by the website.
The final amount payable may include:
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Product price;
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Personalization charges;
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Shipping charges;
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Applicable taxes;
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Payment-provider charges where legally permitted;
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International customs duties or import fees, where applicable.
Prices, offers and promotional codes may be changed or withdrawn, subject to applicable law.
Orders are confirmed only after successful payment authorization and receipt of the required order information.
Artzy Designs does not directly store full payment-card information. Payments may be processed by Shopify or other third-party payment providers under their own terms, security practices and privacy policies.
11. International Orders
Customers placing international orders are responsible for complying with the laws and import regulations of the destination country.
Customs authorities may inspect, delay, assess or refuse a shipment.
Unless expressly stated otherwise, customs duties, import taxes, brokerage charges and local handling fees are the customer’s responsibility.
12. Returns and Replacements
Because Artzy Designs products are handmade and personalized, orders are generally not eligible for return, exchange or refund for change of mind.
Replacement is available only in the circumstances described in the Shipping Policy, including eligible transit damage, a significant manufacturing defect or a material error attributable to Artzy Designs.
The Shipping Policy forms part of the terms governing purchases made through this website.
Nothing in this Legal Notice is intended to remove any mandatory consumer right that cannot lawfully be excluded.
13. External Links and Third-Party Services
This website may contain links to third-party websites or may use services provided by Shopify, payment processors, courier companies, social-media platforms, analytics providers or other service providers.
Artzy Designs does not control every third-party service and is not responsible for its independent content, availability, security or privacy practices.
Accessing a third-party website or service is subject to that provider’s own terms and policies.
14. Website Availability
We aim to keep the website available and secure but do not guarantee uninterrupted or error-free access.
Access may be temporarily restricted because of:
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Maintenance;
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Technical failures;
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Security concerns;
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Platform outages;
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Network problems;
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Government restrictions;
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Events beyond our reasonable control.
Artzy Designs may modify, suspend or discontinue any part of the website, subject to existing order obligations and applicable law.
15. Prohibited Website Use
Users must not:
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Use the website for unlawful or fraudulent activity;
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Attempt to gain unauthorized access to the website or customer accounts;
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Introduce malware, viruses or harmful code;
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Scrape or copy website content for commercial purposes;
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Interfere with website security or operation;
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Impersonate another person;
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Submit false payment or delivery information;
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Infringe intellectual property or privacy rights;
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Place orders intended for resale as Artzy Designs products without authorization.
We may restrict website access or cancel affected orders where misuse, fraud or unlawful activity is reasonably suspected.
16. Disclaimer and Limitation of Liability
To the extent permitted by law, Artzy Designs will not be responsible for indirect, incidental, special or consequential loss arising solely from website use, courier delay, customer-supplied errors, unauthorized product use or events beyond our reasonable control.
Nothing in this clause limits liability that cannot legally be limited, including liability arising from fraud, wilful misconduct or mandatory consumer-protection obligations.
The customer is responsible for using and displaying the product safely and appropriately.
Artzy Designs decorative products are not toys unless expressly identified as such. Products containing small decorative components should be kept away from unsupervised babies and young children.
17. Indemnity
To the extent permitted by law, users agree to be responsible for losses or claims arising from:
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Their unlawful use of the website;
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Content submitted without proper rights or permission;
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Fraudulent information;
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Intellectual-property infringement caused by customer-supplied material; or
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A material violation of this Legal Notice.
This provision does not apply where the loss was caused by Artzy Designs’ own unlawful conduct.
18. Governing Law and Jurisdiction
This Legal Notice and transactions made through the website are governed by the laws of India.
Subject to applicable consumer-protection law and any mandatory jurisdiction available to consumers, disputes will be subject to the courts having jurisdiction at:
Surat, Gujarat, India
Before initiating formal proceedings, customers are encouraged to contact the Grievance Officer so that the matter can be reviewed and resolved.
19. Grievance Redressal
For complaints relating to an order, payment, shipment, replacement, website information or customer service, contact:
Grievance Officer: Arpita Jigar Rabadiya
Designation: Grievance Officer – Artzy Designs
Address: B-83, Mahavirnagar Society, Minaxi Wadi, near Gajera Circle, Katargam, Surat GJ, India - 395004
Email: arpitatrada1@gmail.com
Phone: +91 70965 46896
Working hours: Monday–Saturday, 10:00 AM–7:00 PM IST
The Grievance Officer will acknowledge a consumer complaint within 48 hours of receipt and will endeavour to resolve it within one month from the date it is received.
Customers should include their order number, registered contact details and a clear description of the issue.
20. Policy Updates
Artzy Designs may update this Legal Notice to reflect changes in business practices, website features, applicable laws or operational requirements.
The revised version will be published on this page with an updated effective date.
Continued use of the website after an update will be subject to the revised Legal Notice, while orders already placed will continue to be governed by the terms applicable when the order was accepted, unless a legal requirement states otherwise.
21. Contact Information
Artzy Designs
Operated by: Arpita Jigar Rabadiya
Business address: B-83, Mahavirnagar Society, Minaxi Wadi, near Gajera Circle, Katargam, Surat GJ, India - 395004
Customer care email: arpitatrada1@gmail.com
Customer care/Whatsapp number: +91 709654 6896
Website: www.artzydesigns.com